Mertrux Derby were really helpful and I'd recommend them because of there professional & welcoming service. Mr Robert Tomlinson | 9th November 2020 |
I was pleased with Mertrux Derby and would recommend them because Andrew Bonser was very professional and nothing was too much trouble. an excellent service thank you Mr Mark Holmes | 7th November 2020 |
I'd recommend Mertrux Derby to a friend because Steve Chadbourne was a very patient and understanding Sales Representative, we were delayed with the purchase due to Covid Wave 1 but managed to eventually complete the purchase some months later, after deciding not to buy the vehicle and then changed our minds to need it with very little notice. Steve managed to organise the MOT and relevant work required on a very limited timescale which I, and my team are truly grateful for. I will look forward to purchasing more Mercedes products in the future and will contact your Team to discuss availability before seeking elsewhere. We purchased a 2014 64 Tractor with a 3 Star DVS compliance and are very pleased with it. Kind Regards, Simon Moore Managing Director S A Moore Transport Limited Mr Simon Moore | 5th November 2020 |
Mertrux Derby staff were good because there was no pressure to purchase Mr Gary Hayden | 5th November 2020 |
I'd suggest Mertrux Derby to a friend because, Things took a bit longer from my enquiry to buying the vehicle due to things outside of the control of the sale team ( Ian Robertson) like servicing removing the bulk head and transporting the vehicle over and waiting fo certain items . But Ian kept me informed and up to date, and has been very helpful the with advice that he has given me. Mr Bernard Toland | 3rd November 2020 |
The experience at Mertrux Derby was great because of excellent service & communication. Much appreciated. Brown | 3rd November 2020 |
The experience at Mertrux Nottingham was great because from the first enquiry I made everything was dealt with in the most professional manner. Natasha made the whole process very easy and straight forward. I would not hesitate to recommend Mertrux Nottingham. Mr Charles Tomlinson | 2nd November 2020 |
I was happy with the service at Mertrux Derby . Very professional and friendly sales staff, my Vito was excellently prepared . The sales team recommended a sign writer that just finished off my van . Very pleased Mr John Byrne | 2nd November 2020 |
Mertrux Derby were helpful because they understood my needs and everything was simple and straight forward. Mr James Bowring | 2nd November 2020 |
I would recommend Mertrux Derby because the salesperson was good, he answered all of our questions and you could tell he wanted the sale as he followed up and kept in touch and was very easy to contact. Lath Longdon | 14th October 2020 |
My experience at Mertrux Derby was positive because car collected and teturned. Always dealt with well, friendly staff Mr B Hannon | 13th October 2020 |
My experience at Mertrux Derby was cracking because I always have good service from the staff and technicians. Dr Mervyn Witherspoon | 13th October 2020 |
The staff at Mertrux Derby were good because , extremely helpful and friendly, excellent service Mr David McDonald | 13th October 2020 |
I'd definitely recommend Mertrux Derby because they helped us as a charity source the best vehicle for the budget we had available and we're flexible and helpful in finding a solution quickly. Mr Paul Brookhouse | 9th October 2020 |
I would recommend Mertrux Leicester because I have been using them since 2016 and have had good service from them whether I am using them to buy a new vehicle or for a service. Farooq | 7th October 2020 |
I had a great experience at Mertrux Derby because they sorted it all out very quickly and were very polite. Aliks Galstjans | 7th October 2020 |
I had a great experience at Mertrux Nottingham because Natasha is wonderful. She is very hands-on and constantly keeps in touch with updates. Very happy and would definitely recommend them. Richard Waldren | 7th October 2020 |
I would recommend Mertrux Derby to friends and family because we felt safe due with current restrictions ,they were very informative, polite and friendly. We had a small problem with the car I rang up and it was sorted straight away while my husband waited. Mrs Cox | 7th October 2020 |
Mertrux Derby staff were good because They were very accommodating and made sure they understood my needs before showing me any vehicles. Social distancing and safety measures were strictly adhered to whilst still keeping a friendly yet business like approach, Lucie was very knowledgable and had all the answers I required, she also followed up after my visit to make sure everything was ok. Top service and very professional Mr Adam Morriss | 5th October 2020 |
I'd recommend Mertrux Derby because after first discussion over the phone they looked after my needs Mr Robert Trifan | 5th October 2020 |
My experience at Mertrux Derby was cracking because I’ve been buying vans from Mertrux since 1989 Alway good service thank you! Mr Chris Goad | 5th October 2020 |
My experience at Mertrux Derby was positive because ,.. good customer service experience,.. completely good car changeover,.. would recommend definitely. Mr Nicholas Maurice Masters | 5th October 2020 |
I had a great experience at Mertrux Derby because the salesman was great Mr James Wright | 5th October 2020 |
When I delivered the vehicle in for PDI I parked the vehicle at the workshop then told to take it to the PDI I explained it was a drawbar when I took the vehicle to PDI the gentleman complained it was a drawbar I then was told to park it back up at the workshop. I have been dealing with Mertrux for 35 years but because I was wearing a high vis and carrying trade plates I was treated not as a customer but an inconvenience. In the end I had to be more assertive and Scott finally recognised me and offered me a lift to my next collection point which I gladly accepted. Phil Brown | 16th September 2020 |
Mertrux Derby were fantastic because of moderate showroom size. good quality vehicles, right prices and availability of staff Alvina Athar Ali | 15th September 2020 |
Mertrux Derby were great because : the vehicle although 12 months old was like brand new, it was low mileage and the salesman had a nice laid back approach. There was no push to buy and he explained the key features of the car. A very pleasant experience. Roderick Plowman | 12th September 2020 |
I was pleased with Mertrux Derby and would recommend them because very fast service Simon Scrivins | 12th September 2020 |
I'd endorse Mertrux Derby because I Had A Most Pleasant Experience With The Purchase Of My Mercedes Benz Motor Car Roger D Austin | 12th September 2020 |
I had a really good experience at Mertrux from start to finish, Dave and Steve were very helpful when it came to making a decision.The social distancing was brilliant too, I never made me felt uncomfortable, even during the handover the process was excellent. Overall a very satisfied experience and will defiantly be recommending to friends and family. P Wright | 11th September 2020 |
Mertrux Nottingham were helpful because Ian/guy in service are very very helpful and also the guys in the parts department Mr Wayne Clay | 18th August 2020 |
