Service 24hr

We understand that downtime is deadtime. In the event of a breakdown, getting you back on the road as soon as possible is essential, which is why Mercedes Service24h from Mercedes-Benz could be of great benefit to you.

Wherever you are and whatever the time of day, or night, one call to the Service 24h hotline will connect you to the Customer Assistance Centre who will be able to get you back on the road sooner.


The team will despatch a qualified Mercedes-Benz Technician, who will be equipped with state-of-the-art diagnostic and Service24h communications technology, to identify the fault and get your vehicle back on the road, with minimal delay.

Making the most of the extensive Mercedes-Benz network which is made up of 90 Dealers with 150 Mobile Service Vans and trained technicians, you can rest assured that the team is dedicated to getting your vehicles and your business back on track with the shortest possible delay.

If you have any questions about Service 24h or any other roadside assistance and after sales products, don’t hesitate to get in touch with your local Mertrux aftersales team today who will be happy to help.

If you have any questions, please feel free to speak to our team today.

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